Good one today brother! Smiling is so important in what we do. A great internal training method is to have the team when making phone calls stand up and smile throughout the entire conversation! Well put…make it a good day.

Thanks man,
Josh Callon
Enterprise Car Sales

....so I am going through hell in tandem with both my daughter, aged 20, and my fiancee's son, aged 19. We are getting it from both sides. Typical college age teenie-bopper drama. So Winston Churchill's advice to England when the country was being bombed, when people couldn't feed their children is resonating with me: "When you're going through hell: KEEP GOING!!!!" What a piece of advice. It has served me well and often.

I woke up the other day just miserable, which is very uncharacteristic of me. My fiancee told me to "turn that frown upside down" to which I believe that I growled at him.

Continued to my email and found one of your upbeat messages about smiling....to which I believe that I growled at you. (Sorry Bud) In short, we both started laughing out loud.......and SMILING.

So thanks Buddy. I thought that I would share. Hopefully, this message finds you with a smile on your face. I hope that I could return the favor and give you your due reciprocity!!!

Your friend, loyal subscriber and fan,
Cyndy